Refund Policy

Cancellation and Refund

Unfortunately, we are unable to process cancellations and refunds for any orders.

Return and Exchange Policy

To initiate an exchange, please contact our customer service team at help@drapeclothing.in within 5 days of receiving your item. We prioritize hygiene standards for our products, and all received exchanges will undergo a quality assessment by our team, following which they will be approved or declined for exchange.

Please note that we reserve the right to refuse a return if:

The product(s) are returned after use.

The products are damaged.

Once the exchange is confirmed, you must ship the item back to us, providing the tracking ID in the same email thread to help@drapeclothing.in. Upon receiving the returned item, we will process the exchange within 7-10 business days.

If you have received a defective product, kindly share images with us at help@drapeclothing.in, and we will respond within 24 hours.

Please be aware that exchanges are applicable for the same product but only for a different size. Availability is subject to stock, and we cannot guarantee the availability of the size you require. If the desired size is unavailable, we will issue you a store credit.

The store credit is valid for one month from the date of issuance.

In the event of a return, the refunded amount will be credited back to your account in the form of store credit.

We trust that this policy will enable you to shop confidently at Drape Clothing. Should you have any questions or concerns, please do not hesitate to contact our customer support team for assistance at help@drapeclothing.in.